Terms and Conditions

Effective Date: June 1, 2025

Welcome to Veedmate (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our video downloader tool and related services (collectively, the “Service”) provided through our website at www.veedmate.com (the “Website”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

1. Acceptance of Terms

By using the Service, you represent that you are at least 16 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Veedmate is a freemium video downloader tool designed to assist users, particularly those with limited internet access, in downloading videos from third-party websites for educational and personal use. The Service offers limited features for free and unlimited access through paid subscriptions. We are not affiliated with any third-party websites or platforms from which videos are downloaded, and we do not store downloaded videos on our servers.

3. User Responsibilities

When using the Service, you agree to:

  • Use the Service in compliance with all applicable laws, regulations, and these Terms.
  • Respect the intellectual property rights of content creators and third-party websites.
  • Only download videos for personal, non-commercial use, unless you have explicit permission from the content owner.
  • Not use the Service to download, distribute, or store content that is illegal, harmful, or violates the rights of others.
  • Not attempt to reverse-engineer, modify, or interfere with the Service’s functionality.
  • Provide accurate and complete information when registering for an account.

4. Freemium Model and Payments

Veedmate operates on a freemium model, offering limited features for free and unlimited access through paid subscriptions. Payments for subscriptions are processed securely through third-party platforms, including:

  • Stripe
  • Buy Me a Coffee
  • Patreon
  • Cryptocurrency payment providers

We do not collect or store payment information. All payment transactions are handled by these third-party platforms, which comply with industry-standard security protocols, such as PCI-DSS. Subscription fees, billing cycles, and terms are subject to change, and any changes will be communicated to you in advance. All payments are non-refundable, except as required by applicable law.

5. Account Registration

To access certain features of the Service, you may need to register for an account by providing your name and email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at support@veedmate.com if you suspect unauthorized use of your account.

6. Intellectual Property

The Service, including its software, design, and content (excluding user-generated content), is owned by Veedmate or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.

You are solely responsible for ensuring that your use of the Service, including downloading videos, complies with the intellectual property rights of third parties. Veedmate does not claim ownership of any content downloaded through the Service and is not responsible for any copyright infringement resulting from your actions.

7. Third-Party Websites

The Service allows you to download videos from third-party websites. These websites have their own terms of service and policies, which we do not control. You are responsible for reviewing and complying with the terms of any third-party websites you access through our Service. Veedmate is not affiliated with these websites and is not liable for their content or practices.

8. Prohibited Conduct

You agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Distribute downloaded content without permission from the content owner.
  • Use automated tools, bots, or scripts to access or scrape the Service.
  • Attempt to gain unauthorized access to our systems or networks.
  • Interfere with or disrupt the Service or its servers.

Violation of these Terms may result in suspension or termination of your account and access to the Service.

9. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, for any reason, including violation of these Terms. Upon termination, your account and right to use the Service will cease immediately. You may terminate your account at any time by contacting us at support@veedmate.com.

10. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure, or that downloaded content will be free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Veedmate, its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us, if any, for the Service in the preceding 12 months.

12. Indemnification

You agree to indemnify and hold harmless Veedmate, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights, including intellectual property rights.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our Website or by sending you an email. The updated Terms will be effective as of the date posted, as indicated at the top of this document.

15. Contact Us

If you have any questions, concerns, or requests regarding these Terms or the Service, please contact us at:

Veedmate
One Canada Square, Canary Wharf
London, E14 5AB
United Kingdom
Email: support@veedmate.com

© 2025 Veedmate. All rights reserved.